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BOTTEGA VENETA Sales Assistant Geneva (m/w/d)

  • Telecommunication, Call Centre, Customer Service Jobs
  • Sales, Business Development, Business Consulting
  • Retail Jobs

Description

  • Finalize sales targets achievements in line with company strategy.

  • Use effective selling techniques to maximize the business potential of the stores.

  • Contribute to build team working sharing information and best practices.

  • Collect and update customer information to ensure an efficient use of CRM and Client Book.

  • Uphold respect of the company standards and procedures.

  • Keep stock info updated and follow store-to-store transfer request procedures.

  • Cultivate customer relationships.

  • Deliver excellence in customer service in alignment with the company standards.

Specific Requirements

  • Excellent customer and service attitude and high flexibility to adapt to several types of Customers.

  • Sales experience preferably in fashion & luxury contexts.

  • Excellent communication and empathic skills.                   

  • Commercial results orientation.

  • Good team player.

  • Multitasking, flexible.

  • Capacity to work in a fast moving, dynamic and stressing environment.

Hard Skills

  • Customer relationship manager (CRM)
  • Customer relations
  • Relationship building
  • Customer success
  • Client management
  • Sales pipelining
  • Process improvement
  • Best practice development
  • Advanced language knowledge

Soft Skills

  • Communication
  • Team player
  • Self-motivated
  • Multitasker
  • Flexible

We offer

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.