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Bilingual International Sales Support Specialist

  • Telecommunication, Call Centre, Customer Service Jobs
  • Sales, Business Development, Business Consulting

Description

We are seeking an experienced Sales Support Specialist - International for our First Quality International, Inc. located in McElhattan,PA. The Specialist will reach business targets through excellent telephone and communication skills. This individual will develop phone-based revenue generation through the creation of sales leads with prospect calls and establishing an on-going relationship with existing and potential customers to build awareness, stimulate interest and demand for First Quality International, Inc.  The Sales Support Specialist will also support consumers, distribution partners, and co-workers with information that is imperative in day-to-day operations. The Specialist could on occasion visit customers to discuss their requirements and concerns and follow through with action on their behalf, as well as attend a trade show if needed.

Specific Requirements

  • College degree in International Studies/International Business or work experience in the same fields required
  • Bi-lingual English/Spanish required
  • Previous work experience in sales or telesales or customer service environment preferred 
  • Solid experience in pre-call planning, account development and time management desired 
  • Marketing and/or sales background required 
  • Excellent communication and customer service skills a must 
  • Ability to overcome objections of prospective customers 
  • Ability to manage and prioritize multiple tasks in fast-paced environment 
  • Excel, PowerPoint, Word, Outlook a must 
  • Experience in an office environment a plus

Hard Skills

  • Word processing
  • Outlook Express
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Account management
  • Relationship building
  • Customer success
  • Client management
  • Cold Calling
  • Cross-cultural sales background
  • Digital marketing campaigns
  • Social media marketing (SMM)

Soft Skills

  • Communication
  • Time management
  • Self-motivated
  • Multitasker