Sales inbound customer service advisor (Remote OR Office )
- Telecommunication, Call Centre, Customer Service Jobs
- Sales, Business Development, Business Consulting
Description
* The primary purpose of the role is to provide first class customer service to clients and customers
* Processing orders
* Ensuring delivery schedules are met
* Responding to queries over the phone and via email
* Problem solving
* Chasing late deliveries
* Dealing with returns
* Dealing with complaints
* Managing existing accounts of the company
Pay Rate: £9.29p/h
Hours: 37.5hrs/wk (Must be able to work Sat and Sun (likely to be 1 weekend day out of every 2-3 weeks)
Location: Home based or Office based (Training will be based ONSITE for atleast 2 weeks )
Temp assignment 8-10 weeks
Responsibilities
* Excellent communication skills required
* Ambitious as prospects for progression are vast
* It is essential that the relevant candidate is a natural organiser, with the ability to work independently and proactively.
* The candidate must be able to prioritise their workload effectively throughout the day
Cordant Group is an equal opportunities employer
Hard Skills
- Data entry
- Opportunity analysis
- Cross-cultural sales background
- Billing, Invoicing, Collection
Soft Skills
- Communication
- Adaptability
- Problem-solver
- Flexible
- Attention to detail
