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Customer Advisors (English, French and Italian Speakers)

  • Telecommunication, Call Centre, Customer Service Jobs
  • IT, Software development, System Engineering Jobs

Description

By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities.

 

The Mission

Coached by a team leader, as a Costumer Advisor you will respond to customer requests in a simple and practical way, putting yourself in customers’ shoes, keeping your smile to ensure their satisfaction through a unique customer experience. You will demonstrate your talent and communications skills through a variety of activities, namely:

Answer incoming calls, providing advice and information;

Claims management, order management and retention;

Social network community management.

Responsibilities

Your Profile
You are passionate about customer service.You are native or fluent (level C2) in one of these languages: English, French and Italian.You have excellent communication skills and you are recognized for your attention to detail and high energy.You enjoy a challenge and you are looking to join an exciting high growth company.

Hard Skills

  • Business correpondence
  • Client management
  • Cold Calling
  • Social media marketing (SMM)
  • Advanced language knowledge

Soft Skills

  • Communication
  • Multitasker
  • Responsible
  • Driven
  • Attention to detail

We offer

What You Can Expect

The support and training you will receive during your integration will give you the opportunity to develop your skills and evolve within Webhelp.

Location: Center of Lisbon.