Digital Account Manager - Email Marketing & CRM Specialists (Remote)
- Telecommunication, Call Centre, Customer Service Jobs
- Marketing and PR, Advertising and Creative Media Jobs
- Management (incl. project, product management & human resources)
Description
Are you ready to become our next Account Manager? Do you have Account Handling experience in the advertising, design or marketing agency world? If so, we'd love to chat about how we can work together and how we can help you succeed.
Role Info:
Digital Account Manager - Email Marketing & CRM Specialists
London / Remote
£28,000 - £32,000
Plus great benefits
Note: Currently fully remote during Covid moving to part remote set-up
Who we are:
We are creative studio for email & CRM; born out of a passion for email and the idea that it can achieve great results as a channel in its own right. In joining us, you won’t only be making a great life choice, you’ll become a part of a mission; to make awesome email and content.
Brands who have joined us include PizzaExpress, Global Radio, Airbnb, Treatwell and Nespresso.
The Account Manager Role:
We need an Account Manager with the ability to manage fast pace, large projects for one of our key accounts. Making sure projects are delivered on time and within budget. Working within our family feel team to make sure every project is better than the last. A successful Account Manager will be great at judging team member’s daily task queues and ensuring the agreed deliverables get to the client on time and in line with the brief.
If you are good at problem solving, understanding creative and technical briefs and have at least 1.5 - 3 years work experience in the digital marketing and/or CRM space, then you’ll be a fitting candidate.
Responsibilities
Experience:
Able to multitask in a fast paced environment
Have a passion to build professional client relationships
Have experience in advertising, design or marketing agencies
Have a persuasive and confident approach to creative projects
Have excellent written and oral communication skills
Have a team player attitude
Have a keen attention to detail on creative and HTML deliverables
Understanding of managing projects and delivering in budget
Understand creative processes and techniques
Are willing to learn about the latest trends and develop ideas
HTML is a bonus
Use of an ESP and CRM tools a bonus
What we ask:
Be eligible to work in the UK. Live within a commutable distance to London
Day-to-day management of clients’ strategic, creative and development projects
Daily communication and liaising with clients through email and conference calls and meetings
Take clients brief and translate that information into project plans
Ensure project deliveries are meeting the brief and to a high standard
Organise client feedback and ensure amends are being met
Completing projects to a specific schedule and within an agreed budget
Book in regular client meetings and come up with fresh and innovative ideas for client reviews
Get the right people to the meeting and follow up with clear actions and timings
Manage priorities, workflow and be highly organised overall
Be passionate about email and spread this to the team and clients alike
Hard Skills
- Business correpondence
- Account management
- Relationship building
- Digital marketing campaigns
- Proofreading and editing skills
Soft Skills
- Communication
- Skilled Collaborator
- Organized
- Creative
- Attention to detail
We offer
26 Days Paid holidays
Due to Covid-19 we are all working from home! With flexible start and lunch times to help.
Now: Team zoom parties, in the future: Beers, team lunches and nights out
Chance to join our online agency Yoga club
Opportunity to build your profile in the industry
Work with brands that fit your style
Agency culture is important - you’ll be working in a family-feel team environment
Provide you with an Apple MacBook Pro and anything else you may need
Access to a yearly training budget to spend on developing your role in the agency