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Senior Solution Engineer

  • Sales, Business Development, Business Consulting

Description

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 25% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. 

 

 

WHAT YOU NEED TO BE SUCCESSFUL

  • 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company
  • Proven experience with omnichannel digital delivery concepts (iOS, Android, AR/VR, smartwatches, digital kiosks, etc.)
  • Proven experience with either CMSs or current web technologies (JavaScript frameworks, static site generators, REST APIs, GraphQL, CDNs, CI/CD, etc.)
  • Hands-on experience deploying cloud solutions
  • Familiarity with cloud-based service architectures, deployment models, caching layers, performance metrics and security
  • Demonstrated proficiency conveying technical and business knowledge to a mixed audience of experienced business and technical stakeholders
  • Experience shaping the practice of Solution Engineering at a previous company

Responsibilities

  • Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
  • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
  • Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
  • Communicate prospect and customer needs and product feedback to product management, marketing, and sales
  • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful

Hard Skills

  • Customer relations
  • Product development
  • Branding (Online Brand Identity)
  • Cross-functional collaboration
  • Business Process Understanding

Soft Skills

  • Communication
  • Adaptability
  • Self-motivated
  • Responsible
  • Flexible

We offer

WHAT'S IN IT FOR YOU

  • Join an ambitious tech company reshaping the way people build digital products. 
  • We set you up for success, equipping you with the latest and greatest hardware
  • Enjoy a full range of events, including workshops, Contentful-hosted meetups, guest speakers and team activities. Meet your team members from across the globe at our annual offsite.
  • Use your personal education budget to improve your skills and grow in your career. 
  • Plus, Contentful socks! Oh yeah!