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Inside Channel Manager (Remote)
- Sales, Business Development, Business Consulting
Description
Meet retarus, a global provider of enterprise communication services, that takes pride in its continual startup culture even after 28 years in business. We're growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of tech and culture. We are looking for an Inside Channel Manager, who thrives in a fast-paced environment and finds joy in creative problem solving.
Qualifications:
- 1-3 years of IT related sales or customer support
- CRM experience preferred
- Proficiency in MS Word, Power Point and Excel
- Excellent communication/presentation skills
- Self-motivated, highly organized and detail oriented
- Proactive self-starter with ability to self-manage and multi-task
- Results oriented and accountable
- BA/BS – required
Responsibilities
- Support the Channel Management team with all aspects of their job including but not limited to Communication with our Master Agent population.
- Search our Master base for new opportunity and establishing better relationships with our masters
- assist Channel Managers with entering any low-end orders which come through our Master Agents
- contact our Agent base /large customers to upsell, cross sell any new opportunities informing the Channel Managers & Master Agents as to any positive results
- Establish daily contact with the team to find additional ways to grow the business
- Cold Calling prospects to generate new leads for the agent population
- Assist with monthly CRM clean up
- Main contact for our Marketing team
- Assist with all Channel Partner shows, setting up hotel reservations & general event coordination
Hard Skills
- Customer relationship manager (CRM)
- Business correpondence
- Multi-line phone proficiency
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Business Process Understanding
Soft Skills
- Communication
- Leadership
- Strategic thinker
- Skilled Collaborator
- Organized
