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Project Support Officer
- IT, Software development, System Engineering Jobs
- Sales, Business Development, Business Consulting
- Management (incl. project, product management & human resources)
Description
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Ensure the agreed project management methods, standards and processes are maintained throughout the project lifecycle.
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Carryout Project Support tasks under the supervision of the Project Manager for Tier 1 and 2 projects.
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Be able to independently delivery Tier 3 and 4 projects/orders within agreed timeframes, scope, and budget.
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Co-ordinate the production of all reports and produce project summary reports as required.
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Carry out bi-weekly project WIP reports (revenue).
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Monitor and report risk and issue logs, raising any changes as early as possible.
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Communicate professionally with the Customer.
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Co-ordinate and support the activities of a team of professional technicians for the purpose of achieving the goals of a given project
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Liaise with Engineering Team Leads who oversee the delivery of projects/orders to update on progress, co-ordinate resource requirements, escalate issues, ensuring that the project remains on track and agreed tolerances in accordance with specifications and contractual agreements.
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Provision and control the progression of projects being delivered.
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Track, Monitor, Drive and Record the commercial success of the project.
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Create and Maintain resource plans where required when delivering projects.
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Co-ordinate specific activities as defined by the Project Manager.
Responsibilities
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Knowledge of a formal project management methodology.
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Proven experience of understanding multi-site, technology projects through management or co-ordination.
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Proficiency in analysing and problem solving throughout the different stages of the project lifecycle.
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Excellence in developing a working project management plan.
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Able to challenge and question effectively in a professional manner.
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Excellent communication skills (face to face, verbal and written).
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Ability to work with multiple software solutions such as SNoW/BaseCamp/O365/SharePoint/MS Teams.
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Ability to work independently on lower Tier 3 and 4 Projects with minimal supervision.
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Be a passionate communicator with the ability to alter the message to different audiences.
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An up to date accreditation in a recognised Project Management professional qualification e.g. Prince2.
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Experience in Project Management.
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Risk Management in Project Management.
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Understanding of the change management process.
Hard Skills
- Scheduling and business planning
- Customer relations
- Change management
- Risk assessments
- Timelines
- Deliverable management
- Accountability
- Executive updates
- Ability to use project management software
- Certifications such as PMP or PRINCE
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Problem-solver
- Multitasker
- Organized
- Hands-on