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Community Relations Manager
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
- Administrative office management jobs
- Management (incl. project, product management & human resources)
Description
• Follow the direction of the Chief Executive Officer, discuss Marketing Plans, and use Office 365 to keep your company calendar updated with current and future scheduled events, Community Health Fair Events, Client Assessments, Meetings with Referral Partners or Resources, Mixers, OAC Meetings, Meetings with Case Management or Discharge Planning, Fiduciary Meetings, Presentations etc.
• Weekly or daily meetings in person, on the phone or virtual regarding progress etc.
• Field Marketing, building business relationships and promoting ASSURED CARE, LLC
• Perform client assessments and enter the POC (Plan of Care) into the database software CareSmartz360.
• Assist with Scheduling in office as needed and on call as needed.
• Report on any client or staff complaints to the CEO or Executive Director immediately
• Problem solves as needed and prevents future issues from reoccurring.
• Come up with ideas to better service our clients. Promote the COMPANY on social media, within the communities,and senior publications.
• Provide company receipts and input the data on excel worksheet to match the receipts by the 3rd of the following month for the previous month's expenses.
• Assist with supervision and delegating when needed to Home Care Aides
• Quality Assurance Meetings and Reports.
• Attending Management Seminars pertaining to the COMPANY and the industry we are in and training requirements
• Respect COMPANY property.
• Placement Coordination (to facilities) for clients that are no longer able to remain in their home.
Responsibilities
• Basic office and computer skills, and organizational abilities. Excellent interpersonal relations abilities.
• Excellent telephone skills.
• High School graduate, Bachelor's or equivalent with two years of marketing, assisted living or in-home care experience.
• Knowledge of common medical terminology.
• Able to work independently, demonstrating sound judgment.
• Read, write, speak, and understand English.
Hard Skills
- Microsoft Office
- Windows operating system
- Scheduling and business planning
- Data entry
- Outlook Express
- Multi-line phone proficiency
- Customer relations
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Relationship building
- Cross-functional collaboration
- Meeting minutes
- Executive updates
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Problem-solver
- Self-motivated
- Responsible
- Organized
- Innovation
