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Account Manager - Uxbridge, Twickenham, Slough

  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)

Description

  • Achieve new product targets in your area of responsibility.
  • Identify new business opportunities, present and close with a bespoke advertising solution.
  • Conduct regular account reviews to prove value and ROI.
  • Conduct relevant product and service training with customers.
  • Consistently ensure all customers have clear understanding of pricing structure and new Rightmove initiative.
  • Feedback, with regularity, details of “the market” to Area Director and Estate Agency Board.
  • Actively participate with on-going training (you always want to be better).
  • Attend regional and national meetings.
  • To maintain a CRM database of your customers.
  • Work closely with your Telephone Account Management (TAM) and Customer Service colleagues to offer consistently great service.
  • Liaise closely with Area Director, Telephone Account Manager, Head Office support departments.

Responsibilities

  • Has consistently over achieved set sales targets.
  • Structured, disciplined, energetic, committed to individual and group.
  • Positive attitude, onboard feedback, seek to be better.
  • Open and honest team player.
  • Excellent eye for attention to detail and accuracy.
  • Analytical and confident with data analysis.
  • Able to thrive in a hardworking and dynamic team.
  • Driven to exceed team expectations.
  • Problem solver with the ability to take ownership and resolve issues.
  • Strong communication skills.
  • Ability to challenge ideas and ask questions.
  • Confident in using a PC, particularly competent in Word, Excel, PowerPoint.

Hard Skills

  • Microsoft Office
  • Customer relationship manager (CRM)
  • Data Analytics
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Product development
  • Account management
  • Opportunity analysis
  • Relationship building
  • Customer success
  • Client management
  • Cross-functional collaboration
  • Meeting minutes
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Team player
  • Organized
  • Energetic
  • Attention to detail