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Enterprise Product Manager

  • Sales, Business Development, Business Consulting
  • Banking, Finance, Insurance, Accounting and Trade jobs
  • Management (incl. project, product management & human resources)

Description

  • Define and champion an outcome driven Enterprise product strategy and roadmap, shaped from gathered internal and external customer insights, feedback and analytics.
  • Effective communication of the product strategy and roadmap to internal stakeholders, outlining the return on investment supported by research and analytics.
  • Define product initiatives and success metrics, to ensure customer centric product design, delivery and implementation, ensuring that the product meets requirements.
  • Act as key subject matter expert to the Enterprise team, engaging customers through the sales, onboarding, support and in-life customer experience.
  • Be accountable for pricing, positioning, and packaging of our Enterprise products.
  • Take ownership of the maturing and operationalisation of products from concept through to ongoing performance.
  • Together with the Chief Commercial Officer determine product development future priorities and manage current backlog.
  • Develop business cases including financial modelling and reporting to ensure benefits realisation.

Responsibilities

  • Product Management experience, specifically with SaaS technology products.
  • Strong experience developing product roadmaps for new and existing products, defining proof of concepts, minimum viable products and translating roadmaps into meaningful user stories, acceptance criteria and success metrics.
  • Demonstrated experience of working with customers with the ability to close the feedback loop to continuously evolve and improve products.
  • Experience in coordinating cross-functional teams with the ability to take people on the journey to deliver business outcomes where there are many unknowns.
  • Experience tracking product performance, understanding key drivers and pivoting as needed.

Hard Skills

  • Customer relations
  • Product development
  • Relationship building
  • Customer success
  • Team management
  • Cross-functional collaboration
  • Performance reviews
  • Process improvement
  • Business planning
  • Product roadmapping
  • Best practice development
  • Business analysis
  • Deliverable management
  • Accountability
  • Ability to use project management software

Soft Skills

  • Communication
  • Leadership
  • Strategic thinker
  • Responsible
  • Organized

We offer

  • Attractive remuneration package.
  • We also have generous employee share plans, linked to the success of your contribution to the achievement of Tic:Toc’s strategic goals.
  • You’ll benefit from our 1:1 Learning opportunities, Mentoring and Learning Programs to help you succeed.
  • Flexible hours/working arrangements including working from home.
  • Work alongside the very best in product development, changing the way our industry operates.