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International Patient Host

  • Telecommunication, Call Centre, Customer Service Jobs
  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Travel, Hospitality, Tourism Jobs

Description

International patient representative will accompany the foreign patients as a translator and company representative during their transfers (including airport transfers and local transfers), doctor appointments, hotel check-ins/outs.
Follow patient's full itinerary and provide information about treatments and patient's timelines.
Serve as a personal assistant to the patient upon request and build a good rapport with the patient. (introducing the city, shopping places, restaurants, sightseeing etc.)
Inform the patient about the treatments we offer and cross-sell to existing patients and get new referrals based on the relationship with the welcomed patients.
Get patient reviewsbefore the patient's departure.
Co-working with business development department at available times.

Specific Requirements

Fluency in English and Spanish. Knowledge of Arabic or any European language is a plus.
Flexibility in working days and hours.
Problem-solving skills, time management, stress control skills, teamwork skills, intercommunication skills, teamwork skills.

Must be a Turkish Citizen.

 
 

Hard Skills

  • Customer relations
  • Relationship building
  • Customer success
  • Client management
  • Cross-cultural sales background
  • Cross-functional collaboration
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Problem-solver
  • Time management
  • Flexible
  • Work well under pressure