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Customer Service (m/f/d) multilingual
- Telecommunication, Call Centre, Customer Service Jobs
- IT, Software development, System Engineering Jobs
- Sales, Business Development, Business Consulting
Description
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You work on customers’ requests concerning their kitchen equipment.
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You help to clarify individual concerns by telephone.
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You advise on various general or technical issues and maintain the database.
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You improve the use of the kitchen equipment and will soon become a “Food Thinker”.
Responsibilities
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You are very confident in written and spoken English and have a perfect command of another language (German)?
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Experiences in customer support or service can bring you advantages.
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Strong written and communication skills are your keycompetence.
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You like to work with costumers and to document your work on computers.
Hard Skills
- Customer relationship manager (CRM)
- Database and Queries
- Multi-line phone proficiency
- Customer relations
- Relationship building
- Client management
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Problem-solver
- Strategic thinker
- Energetic
- Enthusiastic
We offer
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Get fit for the job: Due to our paid training and a joint training at our Site in Düsseldorf you are well prepared for the daily work routine.
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Home Office possible: Benefit from our afterwards the training possible and temporary home office solution*
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Language allowance: In addition to a fixed monthly salary through your work account, we also offer you a bonus for foreign languages (in total about 2.000€ brutto / month).
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We are your safe employer: We offer you an unlimited contract - right from the start!
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Be mobile: Use our subsidised job ticket for public transport!
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Profit from our employee deals: Discover many discounts in various online stores.