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Junior Digital & CRM Manager

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  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)
  • Retail Jobs

Description

•  Build, maintain and manage a CRM programme – with emphasis on customer recruitment and conversion, in liaison with corporate teams.
•  Manage all CRM campaigns (including printing, agency liaising, delivery).
•  Create ad execute campaigns within the SalesForce Marketing Cloud ecosystem.
•  Report on a weekly and monthly basis CRM activity.
•  Optimise SEO according to HQ brand guidelines and market requirements.
•  Provide exclusive copies to partners according to brand priorities.
•  Liaise with agency and partners.
•  Responsible for the brand image and brand updates on all retailer websites.
•  Online creative management - blogs, social media, mini-sites, banners, homepage takeovers, animations, videos.
•  Provide recommendations to the wider team on required e-retail visibility to drive the business and reach sales objectives.
•  Work closely with HQ team and e-kam.
•  Implement exceptional visibility online with e-retailers.
•  In charge of all the digital sampling campaigns (incl. retailer sampling).
•  Online competitor analysis on a monthly basis: digital activation, visibility, CRM.

Responsibilities

  • Fluent in English.
  • Excellent written and verbal communication skills.
  • Excellent relationship building skills.
  • Highly organised team player.
  • Strong reporting and presentation skills.
  • Excellent proof-reading skills.
  • Analytical.
  • Experience in briefing, designing and copy writing.
  • Creative flair.
  • Previous experience in a CRM/Digital/Online/E-Retail role.
  • Previous experience with UK Retailers.
  • Beauty experience desirable.
  • Inherent interest in luxury and passion for beauty.
  • Knowledge of SFMC appreciated.

Hard Skills

  • Customer relationship manager (CRM)
  • Data Analytics
  • Social media platforms
  • Relationship building
  • Marketing research
  • Digital marketing campaigns
  • Search Engine Optimization (SEO)
  • Social media marketing (SMM)
  • Branding (Online Brand Identity)
  • Content Creation and Management
  • Trend research
  • Cross-functional collaboration
  • Executive updates
  • Advanced language knowledge
  • Advanced writing skills
  • Proofreading and editing skills

Soft Skills

  • Communication
  • Team player
  • Skilled Collaborator
  • Organized
  • Creative
LVMH Fragrance Brands
  • Main info
  • Language English
  • Experience level Entry Level
  • Job type Full Time
  • Salary negotiable
  • CountryUnited Kingdom
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