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Account Manager
- Translation, Localization, Interpretation Jobs
- IT, Software development, System Engineering Jobs
- Sales, Business Development, Business Consulting
- Management (incl. project, product management & human resources)
Description
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Oversee all aspects of the project kick-off stage (submit forms, create trackers using Excel, scheduling, sourcing, testing).
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Communicate with other teams within our company, primarily Recruitment, Human Resources, IT, and Operation.
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Identify and mitigate risks.
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Quote on new opportunities using metrics from previous projects.
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Strengthen excellent relationships with clients and sales.
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Juggle multiple priorities simultaneously in a fast-paced environment.
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Improve forms used internally.
Responsibilities
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BS/BA required or equivalent work experience.
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2 years minimum experience in Account Management.
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Must possess a sense of urgency and the ability to work under pressure.
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Must have experience working in a client-facing role.
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Possess a high degree of pride in solid, quality work.
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Detail-oriented.
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Must be extremely comfortable with new technologies.
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Ability to plan, organize, prioritize and communicate with all the teams involved in order to ensure the successful kick-off of each project.
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Experience managing data annotation services.
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Recruitment experience.
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Fluency in more than one language.
Hard Skills
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Account management
- Opportunity analysis
- Relationship building
- Customer success
- Cross-functional collaboration
- Business planning
- Risk assessments
- Timelines
- Deliverable management
- Scheduling
- Ability to use project management software
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Time management
- Organized
- Work well under pressure
- Attention to detail
