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User Experience Writer - Product Content

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Description

  • Writing product updates' email to present improvements and new features after each release.
  • Writing content for tooltips/tours to introduce new features or improvements in context, using an in-app messaging tool.
  • Working with customer success team to create a ‘Product updates’ webpage.
  • Working with the product team to write clear, concise UI copy for any new features or improvements.
  • Translating these texts into German and/or Spanish using localization software.
  • Improving consistency and defining standards for the language in Kenjo. For example:
  • When do we use a period at the end of a sentence?
  • What tense, person, and tone do we use? Does it differ based on the context?
  • What words and synonyms do we use? Glossary for any jargon or Kenjo-specific language.
  • Standard translations for major features or Kenjo-specific copy.
  • Are there any negative connotations for words we’re using? How to avoid this?
  • Coordinating work between Marketing and Product teams.

Responsibilities

  • You have experience as a content/ UX writer in Saas products.
  • You are passionate about design and know-how to build stunning presentations.
  • Experience writing marketing communications in English and in German, native speaker or fluent to C2+ level.
  • Please join with your application a sample of your writing or include a cover letter in English.
  • Familiar with Agile and working springs.
  • It would be nice if you could speak Spanish.
  • It would be nice if you know a bit about Front End development.
  • You are legally allowed to work in Germany.

Hard Skills

  • Operating Systems
  • Software development
  • UX design
  • Graphic design
  • Content Creation and Management
  • Cross-functional collaboration
  • Agile methodology
  • Advanced language knowledge
  • Advanced writing skills
  • Proofreading and editing skills
  • Consecutive interpreting expertise

Soft Skills

  • Communication
  • Skilled Collaborator
  • Responsible
  • Organized
  • Attention to detail
Kenjo
  • Main info
  • Language German, English, Spanish
  • Experience level Entry Level
  • Job type Full Time
  • Salary negotiable
  • CountryGermany
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We offer

  • Great office located in Kreuzberg with fruits, granola, drinks, and an awesome rooftop terrace.
  • Home office flexibility.
  • Lots of ownership and space to grow.
  • Challenging environment .
  • Frequent feedback.
  • Clear goal setting.
  • Team buildings and activities.