Go Back

Social Media Specialist

  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)
  • Journalism Jobs

Description

  • Respond to comments, messages, tweets, reviews, and bot s for all franchise social channels.
  • Monitor social media ad campaigns for any negative comments. Make suggestions to improve ad placement, ensure an excellent social media reputation, and improve ad relevance score by positively impacting social algorithms . In addition, monitor campaign engagement to ensure customers are receiving deliverables and redirect them when necessary.
  • Monitor daily social trends, per franchise, to ensure relevant and conversational content is being posted on our various channels. This will help in our efforts to make posts viral and improve engagement with posts.
  • Serve as the point person for Facebo ok auto-bots for each franchise’s page.
  • Report on social media sentiment through Sprout tagging reporting features. This will provide us with a general idea of the user’s experience with our social channels whether they connect with us through our pages, ads, or organic content.
  • Provide monthly stats on comments answered, general themes, reviews and any other relevant information.

Responsibilities

  • 1-2 years of experience with social media platforms including Facebook, LinkedIn, Twitter, and Instagram.
  • Experience creating unique social content is highly preferred.
  • Experience using a social media management system (i.e. Sprout) is preferred.
  • Experience using a CRM is a plus.
  • Having knowledge of copywriting is beneficial.
  • Ability to communicate well with others and coordinate projects.
  • Extremely Organized.

Hard Skills

  • Customer relationship manager (CRM)
  • Social media platforms
  • Marketing research
  • Competitor research
  • Google Analytics
  • Content Creation and Management
  • Trend research
  • Cross-functional collaboration
  • Executive updates
  • Advanced language knowledge
  • Advanced writing skills
  • Proofreading and editing skills

Soft Skills

  • Communication
  • Organized
  • Creative
  • Enthusiastic
  • Attention to detail
The Oxford Club
  • Main info
  • Language English
  • Experience level Entry Level
  • Job type Full Time
  • Salary negotiable
  • CountryUnited States of America
Save Apply
This job is no longer active. We no longer receive applications for it. In order to be up to date with active jobs please subscribe to email alerts in your personal account.In case you are not registered, please sign up

We offer

  • Excellent training on all things digital marketing and the ins and outs of our business.
  • Career growth opportunities.
  • Generous vacation time and paid holidays.
  • Medical, dental, and vision plan.
  • 401(k) matching.
  • A fantastic company culture.
  • Volunteer opportunities.
  • Casual dress code.
  • Remote work during COVID and eventually the opportunity to work in a beautiful 1859 brownstone in the heart of Mount Vernon.
  • The Oxford Club was named one of the top workplaces by The Baltimore Sun. If you’re curious how people feel about working at The Oxford Club, check us out on Glassdoor !