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Junior CCD Manager

  • Sales, Business Development, Business Consulting
  • Management (incl. project, product management & human resources)
  • Retail Jobs

Description

  • - Customer Facing.
  • - Landing correct recommended sales prices for ongoing and promotional deals.
  • - Landing promotions and deal changes.
  • - Optimizing promotional grids by evaluation and driving share-winning packs.
  • - Execute category volume drives with the relevant internal and external channels.
  • - Drive the correct product mix portfolio for specific regions and clusters.
  • - Focus on landing the correct mandates (pricing, innovation & execution activities etc.)
  • - Launch successful innovations by understanding the customer story, driving speed to shelf and highlighting benefits.
  • - Close customer deals by negotiating promo terms, trade funding and counter parts according to the category strategy. 
  • - Monitor customer performance by tracking customer contribution and market share for major categories. 
  • - Work with the Unilever field sales team to drive instore activities. 
  • - Pre-planning and pre-evaluating investment decisions to deliver positive return on investments.
  • - Analyze & discuss trade visit scorecards with Operations Manager and CCN. 
  • - Drive and manage CCN regarding: Stock, Sales Reviews, Marketing Initiatives, SHE requirements, Cabinet Team Support, Quality issues, Incentive Compliance.
    • - Report quality issues in trade to Operations Manager. 
    • - Distribution and execution of new Point of Sale by using RTM.
    • - Represent Ola during activation events.
    • - Support the Cabinet team: manage and follow up ad hoc issues with the cabinet team i.e., request for new cabinets. 
    • - Conduct a monthly (or cyclical) Sales and Business Review with Concessionaires:
      • consolidate and present sales performance: target VS previous year, trade visit feedback, promotional activity plans, cabinet operations.
    • - Attend relevant monthly (or cyclical) UFS meetings. 
      • - Consolidate and present: Sales Review per store, Damage issues addressed, new launches, Ice Cream training, distribution analysis.
    • - Prepare Trade Contact reports and send to CCN and your Operations Manager. 
    • - Identifying new business opportunities. 
    • - Identify new regional channel opportunities in liaison with CCN and the customer marketing team i.e. resorts, new accounts. 
    • - Identify new branding opportunities (these are permanent and exclusive) in liaison with CCN and the customer marketing team i.e. kiosk branding. 
    •  - Identify new eventing opportunities (these are once off deals) in liaison with CCN and the customer marketing team i.e. A1 race, concerts, comrades. 
    • - Identify new vending opportunities (these are permanent) in liaison with CCN and the customer marketing team i.e. beach, botanical gardens. 
    • - Identify and report any competitor activities and discrepancies (i.e. price increases), new trends to the Operations Manager and category managers. 
    • - Ensure that all customer queries / complaints/ issues are dealt with effectively and efficiently as per the Unilever target of Customer Service excellence. 
    • - Actively participate within account management meetings. 
    • - Manage the profit and loss for the OLA category. 
    • - Customer demand forecasting. 
    • - Budget management. 
    • - CCN new rep training. 
    • - Weekly trade visits. 
    • - Manage Route to Market (RTM) and call efficiencies. 

Responsibilities

  • Bachelors Degree/ B-tech.
  • 2-3 years experience in driving negotiations through Key Account Management within the FMCG industry.
  • Understanding of in-store activity, pricing strategies and management of category specific profit and loss.

Hard Skills

  • Customer relations
  • Forecasting
  • Product development
  • Account management
  • Contract negotiations
  • Opportunity analysis
  • Marketing research
  • Customer success
  • Client management
  • Sales pipelining
  • Cross-functional collaboration
  • Budgeting
  • Best practice development
  • Business analysis
  • Deliverable management
  • Meeting minutes

Soft Skills

  • Communication
  • Listening
  • Team player
  • Strategic thinker
  • Enthusiastic