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Geriatric Support Services Coordinator
- Management (incl. project, product management & human resources)
- Charities Jobs (non-profit organization)
Description
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Conducts initial and ongoing assessments on new members/enrollees and completes the required assessment tools and computer data entry.
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Conduct field visits to assess an older adult's physical, social, emotional and environmental status to determine their eligibility and needs in their homes in accordance with contract compliance.
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Collaborates with the SCO RNCM to develop community care plans.
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Supports and advocates for person centered planning.
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Arranges, coordinates and authorizes the provision of appropriate non-medical services.
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Finds resources and services in the community that support members independence and wellness.
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Monitors the outcomes of the developed community care plan.
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Acts as a liaison between the SCO and many ASAP disciplines.
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Participates in the organization and promotion of health-related programs and activities.
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Attends Primary Care Team meetings and Member Discharge Meetings as required.
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Participates in Team meetings, Managed Care Clinical Meeting, Managed Care Staff Meetings, and activities as a team member.
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Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
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Other duties as assigned by Managed Care Program Manager
Responsibilities
BA/BS in social work, human services or related field plus experience with Elders in a Health Care setting strongly preferred. Associates Degree with significant relevant work experience may be substituted for a portion of degree. Strong written, verbal, and computer skills necessary to work successfully in an interdisciplinary team required. Must have valid Driver's License and reliable transportation. Bilingual in Spanish/Khmer are strongly preferred.
Hard Skills
- Microsoft Office
- Customer relations
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Cross-functional collaboration
- Advanced language knowledge
- Advanced writing skills