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Associate
- Translation, Localization, Interpretation Jobs
- Market Research, Research Jobs
Description
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Project management of large-scale translation/interpretation requests;
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Using Salesforce to review a pipeline of projects and determine task prioritization;
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Matchmaking client requests according to translator/interpreter/transcriber availability;
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Phone or in-person briefings with account managers for project management updates;
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Recruiting new translators/interpreters/transcribers as needed using LinkedIn and other communities;
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Chronicling your interactions in Salesforce.
Responsibilities
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You speak English fluently. Bonus points if you are also fluent in another language;
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You're not afraid of the long hours that come with rapid professional development at a small and growing company;
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You find passion and value in client service;
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You solve problems independently;
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You are able to work under pressure in a fast-paced environment;
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You are easy to communicate with;
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You are a recent college graduate or have 1-2 years work experience in a sales or customer service role;
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You have entrepreneurial experience either as the founder of a small company or as an early employee at a seed-stage venture;
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You studied finance as an undergraduate or have some exposure to the investment industry;
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You’ve utilized CRM tools in the past, especially Salesforce;
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You have experience/familiarity with business in Mainland China.
Hard Skills
- Customer relationship manager (CRM)
- Social media platforms
- Business correpondence
- Customer relations
- Account management
- Customer success
- Client management
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Adaptability
- Problem-solver
- Work well under pressure
We offer
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Annual allowance to fund professional development expenses (e.g., online classes, test prep).
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Direct access to clients and problem-solving in some of the world’s most important and fast-moving industries, such as hedge funds and consulting firms;
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Daily experience with important industry software such as Salesforce and HubSpot, with ability to receive official certifications;
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Ongoing training on the finance and due diligence industries.
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Annual allowance to fund professional development expenses (e.g., online classes, test prep).
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Direct access to clients and problem-solving in some of the world’s most important and fast-moving industries, such as hedge funds and consulting firms;
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Daily experience with important industry software such as Salesforce and HubSpot, with ability to receive official certifications;
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Ongoing training on the finance and due diligence industries.
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Company outings