Go Back
Global Business Operations Manager (Remote)
- IT, Software development, System Engineering Jobs
- Management (incl. project, product management & human resources)
Description
-
Join a geographically dispersed, high-performing and hard-working team of Business Operations Managers. Your love for combining data-backed evidence with business context will help produce actionable recommendations for cross-functional teams across Splunk
-
Establishing cross-functional relations is critical to succeed in this role. Partner with the leaders and teams across Sales and Marketing in defining metrics against their operating plan / business strategy. Identify scorecards comprising of both leading and lagging metrics that cross-functional teams should be measuring performance against on a weekly, monthly, and quarterly basis
-
Provide guidelines on how to set weekly/monthly targets for select metrics. Track results against the targets systemically, conduct the root-cause analysis, and present data-backed findings to senior leaders periodically
-
Establish and manage the operational cadence including weekly operational reviews, monthly and quarterly business reviews and annual planning cycles.
-
Design, develop, maintain, and deliver Splunk-wide metrics and analysis in the form of W/M/QBR reports to drive key business decisions.
-
Collaborate with the data analytics team to establish a single repository of automated metrics. Until metric automation is complete, maintain detailed knowledge of existing and emerging data sources for metrics.
-
Support initiatives across GBO and be an active participant on this team. Support the modeling and development recommendations to GBO Data Scientists as they develop various forecast models
-
Identify areas of improvement in existing operating plans. Provide recommendation and work with the Financial Planning team on annual operating goals setting for next fiscal year.
Responsibilities
-
Entrepreneurial self-starter. Thrives in a fast paced environment and is independently capable of seeking information, rallying resources, and delivering results without waiting for direction
-
Articulate with excellent verbal and written communication skills.
-
Thrives on combining business and product judgment. Has an ability to work well across teams to solve impactful business problems, and has done so at a fast-growing technology company.
-
You’ve had Business Operations, management consulting, investing, analytics, growth, and/or product management.
-
Understands drivers and moving parts in fast growth companies, and has led change at the highest level
-
A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience in strategic, analytical or operational roles
-
Excellent problem-framing and problem-solving skills
Hard Skills
- Data Analytics
- Cross-functional collaboration
- Performance reviews
- Process improvement
- Business planning
- Risk assessments
- Best practice development
- Business analysis
- Timelines
- Deliverable management
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Adaptability
- Problem-solver
- Strategic thinker
- Self-motivated
- Entrepreneurial
We offer
Minimum base salary of $90,000.
You may also be eligible for incentive pay + equity + benefits.