Description

Communicate efficiently and effectively between internal and external customers.
Attend Project Management and onsite project related meetings as necessary.
Perform site visits on projects, as outlined in the PM manual, to verify Scope of services, equipment list accuracy, and site conditions/readiness to ensure proper installation and systems functionality.
Develop project plan(s) in conjunction with the project team with the goal of delivering a successful installation within the goals of project timeline, budget, and other project success indicators.
Facilitate customer Change Orders.
Coordinate and/or verify installation logistics.
Solve problems in a calm and orderly fashion as they arise to ensure quality and satisfaction. Follow up with the customer to make sure that the problem was solved appropriately.
Provide assistance to the Sales Engineers, Sales Representatives, Systems Integration Sales Support staff, other Project Managers, and Installers as required by each project.
Provide Systems Installers all necessary information to complete equipment installation, including a handover meeting prior to the start of each installation.
Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction.
Answer or facilitate the answer to technical questions and concerns on current and completed System Integration installations.
Provide Sales Support Staff and Management with up to date project billing information and project status updates.
Coordinate control system interfacing with control system programmer.
Verify and coordinate the creation and/or updating of all relevant project closeout documentation (as-builts, user-guides, signoffs, etc.) at project completion.
Provide basic system training to customers as needed.
Update Project Completion Tracker and other internal measurable documents.
Recognizing and channeling potential future sales opportunities.

Responsibilities

Knowledge of audio/visual installation, products, and systems.
Excellent organizational skills.
Exceptional time management and prioritization skills. Ability to effectively manage multiple projects and timelines simultaneously.
Ability to communicate clearly in written and verbal form. Ability to write clear and timely emails.
Ability to work under pressure with minimal supervision.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Skill in handling difficult or escalating situations in a calm and professional manner.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to read and mark-up blueprints of installation projects. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Knowledge of Microsoft Word, Excel, and Outlook required. AutoCAD or other design software program knowledge preferred. Internet knowledge and the ability to use the appropriate tools to research are essential.
A Bachelor’s degree is preferred.
PMP Certification preferred.
2 years’ related experience and/or training in audio/visual design or full life-cycle project management.
An equivalent combination of education and experience totaling five years may be substituted for the degree.
Knowledge of audio/video systems to include video (projection, production, switching and distribution methods), distributed audio, pro-audio, audio and videoconferencing systems, integrated control systems, and mounting methods preferred.

Hard Skills

Microsoft Office
Data Analytics
Outlook Express
Advanced Excel Skills (queries, pivot tables, formulas, macros)
Timelines
Deliverable management
Scheduling
Accountability
Meeting minutes
Executive updates
Ability to use project management software
Certifications such as PMP or PRINCE

Soft Skills

Tierney

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Main info
Language English
Experience level Entry Level
Job type Full Time
Salary 80000$ / Per Year
CountryUnited States of America

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Project Manager

Description

Communicate efficiently and effectively between internal and external customers.

Attend Project Management and onsite project related meetings as necessary.

Perform site visits on projects, as outlined in the PM manual, to verify Scope of services, equipment list accuracy, and site conditions/readiness to ensure proper installation and systems functionality.

Develop project plan(s) in conjunction with the project team with the goal of delivering a successful installation within the goals of project timeline, budget, and other project success indicators.

Facilitate customer Change Orders.

Coordinate and/or verify installation logistics.

Solve problems in a calm and orderly fashion as they arise to ensure quality and satisfaction. Follow up with the customer to make sure that the problem was solved appropriately.

Provide assistance to the Sales Engineers, Sales Representatives, Systems Integration Sales Support staff, other Project Managers, and Installers as required by each project.

Provide Systems Installers all necessary information to complete equipment installation, including a handover meeting prior to the start of each installation.

Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction.

Answer or facilitate the answer to technical questions and concerns on current and completed System Integration installations.

Provide Sales Support Staff and Management with up to date project billing information and project status updates.

Coordinate control system interfacing with control system programmer.

Verify and coordinate the creation and/or updating of all relevant project closeout documentation (as-builts, user-guides, signoffs, etc.) at project completion.

Provide basic system training to customers as needed.

Update Project Completion Tracker and other internal measurable documents.

Recognizing and channeling potential future sales opportunities.

Responsibilities

Knowledge of audio/visual installation, products, and systems.

Excellent organizational skills.

Exceptional time management and prioritization skills. Ability to effectively manage multiple projects and timelines simultaneously.

Ability to communicate clearly in written and verbal form. Ability to write clear and timely emails.

Ability to work under pressure with minimal supervision.

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Skill in handling difficult or escalating situations in a calm and professional manner.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to read and mark-up blueprints of installation projects. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Knowledge of Microsoft Word, Excel, and Outlook required. AutoCAD or other design software program knowledge preferred. Internet knowledge and the ability to use the appropriate tools to research are essential.

A Bachelor’s degree is preferred.

PMP Certification preferred.

2 years’ related experience and/or training in audio/visual design or full life-cycle project management.

An equivalent combination of education and experience totaling five years may be substituted for the degree.

Knowledge of audio/video systems to include video (projection, production, switching and distribution methods), distributed audio, pro-audio, audio and videoconferencing systems, integrated control systems, and mounting methods preferred.

Hard Skills

Soft Skills