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Proposal Manager-Bilingual (English/French)
- Banking, Finance, Insurance, Accounting and Trade jobs
Description
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Successfully manage large case Request for Proposal's from inception to delivery including:
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Clarify goals, expectations and desired outcomes
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Identify stakeholders and contributors
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Develop a project plan and monitor progress to ensure RFP is delivered on time
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Facilitate/coordinate meetings, as required
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Support/coordinate finalist meetings
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Coordinate plan design reviews, questions from internal stakeholders and assign RFP questions to the appropriate stakeholders
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Ensure the RFP’s are submitted on-time and all the submission criteria are met
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R eview, edit and proof-read RFP responses
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Create and update RFP response database records
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Conduct finalist debrief to understand improvement opportunities
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Effectively identify, resolve, or escalate issues of varying complexity and urgency
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Proactively detect and mitigate potential risks to the RFP
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Contribute to the development and enhancement of best practices, tools, and techniques
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Participate in projects as a Subject Matter Expert, as required
Responsibilities
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Considerable understanding of Group Customer operations especially group life and health insurance teams and systems; being enrolled in or having completed CEBS would be an asset.
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Customer centric approach to your work with the ability to collaborate, resolve conflicts, and reach consensus with others.
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Proficient in MS Office programs including Word, Excel, PowerPoint, and Smartsheet.
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Fully Bilingual in French and English with solid communication skills, both verbal and written – Clear, concise, and articulate, communicates professionally at the right level for the audience
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Strong analytical and decision-making skills – Applies a structured approach to identify and analyze options including internal and external risks and impacts.
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Creative problem solver – Solution focused, can think outside the box to come up with customer focused solutions, challenges the status quo.
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Execution focused – Excellent organizational and time management skills with the ability to handle changing priorities and fluctuating workloads.
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Team player – Motivates the team, puts team goals ahead of individual goals, treats other team members with respect and courtesy.
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Relationship building – actively works to build constructive relationships both internally and externally
Hard Skills
- Microsoft Office
- Word processing
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Opportunity analysis
- Relationship building
- Customer success
- Team management
- Team building
- Resource allocation
- Risk assessments
- Best practice development
- Business analysis
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Leadership
- Time management
- Conflict resolution