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Supply Chain Delivery Manager
- IT, Software development, System Engineering Jobs
Description
- -You will be remote in Mexico, supporting client projects in the LATAM region.
- Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers industry verticals like FMCG, Consumer Goods, Retail and more -
- If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW
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- Create a detailed project plan and align the stakeholders at customer and o9’s end on the jointly developed project plan, milestones, timelines
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- Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan
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- Work with o9 product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
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- Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
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- Continually engage with the customers to manage priorities and expectations, identify new opportunities
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- Provide thought leadership in terms of designs and best practices to the customer and the team
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- Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
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- In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery
Responsibilities
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- Bachelor's Degree in Computer Science, Engineering or Business, a Master's would be considered a plus.
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- Five years (5) of supply chain ERP delivery experience, leading 4 or more implementations
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- First hand proficiency or familiarity with supply chain demand planning implementations like Manugistics, SAP APO, SAP IBP, JDA Demand Fulfill, JDA S&OP, i2 Supply Chain Planner, Oracle SCM
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- Fully bilingual in Spanish and English
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- Experience working with analytical tools like R will be a plus
Hard Skills
- Customer relationship manager (CRM)
- Data Analytics
- Scheduling and business planning
- Drafting
- Software development
- ERP systems
- Product development
- Team management
- Cross-functional collaboration
- Performance reviews
- Budgeting
- Process improvement
- Best practice development
- Deliverable management
- Executive updates
Soft Skills
- Communication
- Leadership
- Problem-solver
- Skilled Collaborator
- Multitasker
