We are looking for a Inside Sales Rep to support our Sales VAR Canada Department.

Responsibilities:

• - Responsible for monthly sales goal attainment, including the achievement of revenue, margin and breadth goals.
• - Responsible for setting the price of products for bids, quotes and deals requested by customers.
• - Responsible for maintaining customer satisfaction and sales growth from assigned active legacy accounts.
• - Responsible for “hunting” in inactive assigned accounts to activate customers, grow account breadth, and drive incremental sales and growth.
• - Create call plans and conduct outbound calls daily to build relationships, create sales, and develop customer opportunities.
• - Contact customers via email and with email campaigns; manage and complete outbound calls and campaigns.
• - Answer phone and respond to all customer requests.
• - Respond to email and to all customer requests same day.
• - Work with vendor reps, BU’s, and Specialty Sales Teams to build specific vendor sales and to grow the revenue and sales breadth within assigned customer base.
• - Work with other departments including Purchasing and Credit to ensure customer satisfaction.
• - Work with assigned accounts, which may include active customers, inactive accounts, and Account Activator accounts.
• - Assist sales and customer service teams with overflow inbound queue calls daily as needed.
• - Attend sales and product trainings.
• - Attend reseller shows and events to meet with prospects in person, as needed.
• - Provide customers with product and service information reactively and proactively.
• - Project a professional company image through customer and vendor interactions.
• - Sell product and place customer orders in computer system.
• - Meet outbound and overall phone time requirements along with Activity and Busy-ness rankings.
• - Use CRM system to track all customer contacts and activities, plus logging customer opportunities and completing Business Portfolios as assigned.
• - Track and manage (from Open to Close) sales pipeline via CRM Opportunities.
• - Adhere to all company policies procedures and ethics including company attendance policy.

• - Bilingual fluent in French and English

• - High School Diploma or equivalent required.

• - College degree preferred.

• - 1 to 3 years of sales or phone sales experience.

• - Basic knowledge of computer hardware.

• - Knowledge of the Microsoft Office suite (Word, Excel, Outlook) of programs required.
  
  - Ability to use PC, phone, calculator, fax, printer, copier.