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Bilingual Customer Service Representative (French/English)

  • Telecommunication, Call Centre, Customer Service Jobs
  • Management (incl. project, product management & human resources)

Description

- Provide customer service to inbound calls, as a partner, to coordinate information from company-wide associates, vendors, or third-party service providers, and to investigate and resolve customer issues related to their installation projects, product orders, and deliveries
- Document all interactions using internal database systems
- Execute all other duties as assigned

Responsibilities

The perfect candidate must have:

- one year of experience in customer service

- be available to work shifts between Monday to Friday (between 8 a.m. and 11 p.m.) and Saturday/Sunday (8 a.m. to 8 p.m.) for a total of 40 hours per week.
 

Hard Skills

  • Customer success
  • Advanced language knowledge

Soft Skills

  • Communication
  • Adaptability
Quantum Management Services
  • Main info
  • Language English, French
  • Experience level Mid Level
  • Job type Full Time
  • Salary 18$ / Per Hour
  • CountryCanada
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We offer

- 100% remote work – never have to go into the office. 
- 6 month contract to start with high potential to go permanent.