Our client, a publicly-traded online gaming company, is now looking for a Customer Success Manager who will take full responsibility for the post-sales requirements of their B2B clients.

Responsibilities

• Identify and analyse market trends and changing needs of your customers and then translate them into tasks to be undertaken by divisions within the company 

• Optimize customer performance through marketing and site optimization

• Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company

• Growing Revenue

At least 2 years' experience in Account Management of international customers in the Online Gaming industry – a must

• Excellent English level (written and spoken) – a must

• Previous experience in an Internet company (company selling integration services – big advantage) • BA/BS degree

• Client-facing work experience

• WordPress experience/ basic HTML knowledge – preferable – an advantage

• Previous experience in Project Management – an advantage

• Previous sales experience - an advantage

• Familiar with Microsoft Office (namely Word, Excel, PowerPoint)

• Ability to work in a fast-paced environment, multi-task and work well under pressure.

• High business and service orientation

• Strong analytical and problem-solving abilities

• Strong team player, excellent interpersonal skills, self-motivated, detail-oriented